Delivery and Returns

Ordering and payment

Orders are placed on WhatsApp. We confirm the bracelet and your address, then send a payment request on Google Pay (any UPI app works).

We never ask for card details, a PIN or an OTP. Your order is confirmed once the payment is received.

Dispatch and delivery

Free delivery across India.

Orders are dispatched within 2 working days of payment and usually delivered in 4 to 8 working days across India. Remote PIN codes can take longer.

We share the courier tracking details on WhatsApp or by email once the parcel leaves.

Damaged or wrong item

If the bracelet arrives damaged or is not the one you ordered, message us within 48 hours of delivery with an unboxing photo or video and we replace it or refund you in full. Because bracelets are worn against the skin, we do not take back a bracelet that has been worn or that you simply changed your mind about.

Refunds

Approved refunds go back to the UPI account you paid from within 7 working days.

If an order cannot be dispatched for any reason, you get a full refund.

Cancelling

You can cancel for a full refund until we start making or packing your bracelet.

Your details

Your name, mobile number and address are used to deliver your order and are shared with the courier for that only. They are not sold or used for advertising. See the privacy page for the rest.

Seller and customer care

Sold by Hiren Dhakan. Customer care: WhatsApp Hiren Dhakan on +91 98921 67416 or email [email protected] with the name you ordered under.

Grievance officer: Hiren Dhakan, WhatsApp +91 98921 67416, email [email protected].